1. Your balances
- Available balance — past the hold window and ready to withdraw.
- Pending balance — earned but still within the refund window.
- Payout hold — held for risk review or dispute resolution.
2. Hold windows
- New sellers: 15 days from sale.
- Verified sellers: 10 days.
- Trusted sellers: 7 days.
- High-risk flagged accounts: 30 days.
3. Minimum payout
Minimum withdrawal is $25 for sellers and $50 for affiliates. Balances below the minimum roll forward to the next eligible payout.
4. Payout schedule
Eligible payouts are queued for the next processing cycle (currently manual review every Monday). The next eligible date appears in your earnings dashboard.
5. Payment methods
Stripe Connect integration is currently deferred. Payouts are processed manually by our finance team to your verified bank account or Wise.
6. Refunds and chargebacks
Refunded sales are reversed from your balance. Chargebacks may trigger a payout hold while we investigate.
7. Tax
Sellers are responsible for their own tax reporting. We may request tax forms (W-9 / W-8BEN equivalent) before processing payouts above local thresholds.