Help Center

Help for Buyers

Purchasing, licenses, downloads, and how Buyer Protection works.

How to purchase a product

Add items to cart, go to checkout, enter your billing details, and complete payment with card or supported methods. You'll receive instant access on the order confirmation page and via email.

Where do I find my downloads?

All your purchased templates, e-books, prompt packs and bundles are in /buyer/downloads. Files remain accessible as long as your account is active.

License types explained

Personal license is for one user, Commercial covers client projects, Extended allows resale-in-product. The product page lists which license is included.

Buyer protection guarantee

Every purchase is protected under our Buyer Protection program. If the product is materially different from its description, you can open a dispute within 14 days.

Still need help?

Our support team replies within one business day.